Accessibility Statement

Northspire Global Group LLC ("Northspire Global") is committed to ensuring that our corporate website at northspire.co and the websites of all Northspire Group divisions are accessible to as many people as possible, including those with disabilities.

Our Commitment

We aim to ensure that our websites conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with a wide range of disabilities, including:

• Visual impairments (including colour blindness and low vision)
• Hearing impairments
• Motor and physical disabilities
• Cognitive and neurological disabilities

What We Are Doing

Our ongoing efforts toward accessibility include:

• Using semantic HTML to help screen readers navigate content effectively.
• Providing descriptive alternative text for all meaningful images.
• Maintaining sufficient colour contrast ratios across text and background combinations.
• Ensuring all interactive elements (buttons, links, forms) are keyboard-accessible.
• Designing forms with clear labels and helpful error messages.
• Avoiding content that flashes more than three times per second.
• Using ARIA (Accessible Rich Internet Applications) attributes where appropriate.
• Ensuring pages are responsive and usable across different devices and screen sizes.

Known Limitations

While we work continuously to improve accessibility across all Northspire Group websites, some content may not yet fully conform to WCAG 2.1 Level AA. Known or potential areas of limitation include:

• Third-party content: Embedded tools and widgets from third parties (such as Calendly, payment processors, or video players) may not be fully under our control. We work with accessible providers where possible and will flag known issues to providers for resolution.
• Legacy content: Older documents or PDFs may not be fully accessible. We are reviewing and remedying these on an ongoing basis.
• AI-generated content: Dynamic content generated by AI systems (such as chatbots or recommendation engines) may present accessibility challenges we are actively working to address.

Assistive Technology Compatibility

Our websites are designed and tested to be compatible with the following assistive technologies:

• Screen readers including NVDA, JAWS, and VoiceOver
• Keyboard-only navigation
• Browser zoom up to 200% without loss of content or functionality
• High contrast display modes

Feedback and Contact

We welcome feedback on the accessibility of our websites. If you encounter any accessibility barriers, or if you require information in an alternative format, please contact us:

Email: info@northspire.co
Phone: +1 (331) 299-0758
Hours: Monday – Friday, 8:30 AM – 4:30 PM EST

When reporting an accessibility issue, please include:

• The URL of the page where you experienced the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your preferred method of contact

We aim to respond to all accessibility feedback within 5 business days and to resolve identified issues as quickly as reasonably practicable.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may contact the relevant regulatory body in your jurisdiction. In the United States, accessibility complaints relating to websites may be directed to the U.S. Department of Justice (ADA) or the U.S. Access Board.

Ongoing Review

This Accessibility Statement is reviewed and updated regularly as we make improvements to our websites. The "Last updated" date at the top of this page reflects the date of the most recent review.